The advisor and everyone else at Nissan of New Braunfels did an outstanding job of quickly responding to and accommodating my vehicle service needs. I had an unexpected problem with my car and had to have it towed to their service department. They managed to get my car included in their next-day services, took care of the problem, completely checked everything else in the engine, and I was able to pick my car up the next day. The service department waiting area is first class; the advisors and staff are highly professional; and the price for the work performed was ...
Outstanding customer service. Fast and completely careful performance. Would highly recommend
Love how good the folks are. Very nice and polite even over the phone, made me feel welcome. Very friendly and made me feel like I have been a customer for years. Drove in from San Antonio. They just made a customer for life. Here for a service appt to add some goodies to the vehicle. Bought in San Antonio will never go to that bad place again.Went back again a week ago for more goodies for the truck. Again I give this place 5 stars. Aaron is awesome. Love the down home family feeling. Thank you again so much ...
I feel so happy every time I go, the service it's great thank you so much
I was greeted right away and shown into the really nice waiting area. The service on my car took longer than I desired. However, they made up for it by washing and vacuuming the car—a gift they always give their customers. It is also nice that the same service rep is assigned each time. You are not dealing with strangers.
Service Manager Arron went above and beyond by getting my vehicle back to me the same day it went in for service. Very professional and courteous! Always a pleasant experience at Nissan New Braunfels
Purchased my Nissan last Oct 19 from Doryen!! Awesome service! Recently serviced our car and great service. They even called me when my car had a recall and took care of it! Always friendly!! Recommend this dealership!!
Love Ms. Sandra amazing saleswoman
Called to confirm appointment I had set up. Friendly and prompt greeting upon arrival. Went to get transmission flush and fill and they even washed my Rogue. Great experience and fast too. Recommended!!!
Alvin was very nice and even showed me how to use my rear window washer sprayer. he went over everything that was done and what I might need to do in the near future.
Our experience at Nissan of NB was beyond our initial expectations. Our sales person Zach Bane was unbelievably understanding and his customer service skills were second to none.
I had the best experience at Nissan of New Braunfels. Coral Loftin was amazing in helping me through Facebook first. Once I went down there she was very nice and attentive to my car buying needs. Eric Jones the finance director worked his magic and got me approved. Mind you I don’t have the best credit. I left with a brand new 2020 Nissan Sentra on Friday night. I’m extremely excited and very happy that I had a very pleasant experience. The dealership is very upscale and the staff is very friendly. Thanks to everyone especially Coral Loftin and ...
Outstanding service. Aaron really came through. He was able to take a 4 week recall fix and have it done in under 24 hrs. I had to have my car shipped to Germany and they really exceed all expectations. Thank you
Nissan of New Braunfels has always been good to me since the day I bought my car from them. The service is friendly and treat you fair.
took my truck in for service and they rotated tires and performed recall very good service
This Dealership put the fun back into the car buying experience. Joseph Vallilpando helped me with the purchase. He was very polite and knowledgeable. Joseph even sent me 3 short videos before I arrived at the dealership showing the vehicle that I was interested in and introducing himself. I was impressed with Joseph and the friendly staff. I purchased the vehicle Saturday morning and Joseph even called me days later to follow up on the purchased. Thanks Again Nissan of New Braunfels.