Thank you! :}
Demi and the crew really took care of us. Excellent work
Very nice shop clean and neat. All I came in contact with were very pleasant and went above and beyond to please me. The only down side I had was the length of time they needed my car for a three hour recall problem, ABS recall, but needed my car for three days. They did offer me a loner but I needed to wait, almost a month, to be scheduled in a loner. It was a safety issue so having two cars it would be to my advantage to get my car in ASAP. They didn't tell me until I ...
I have been coming here since I started working in new braunfels about a year ago. I want to acknowledge Demi and Lisa from service, they are always great and take care of me. I just bought upgraded to a Titan from a Murano with the help of Manny from sales and will continue to give my business to this Nissan dealer and service. Thank you all
Took my Nissan Murano for scheduled oil change and found out there was a recall. Pete in the service department was amazing. He hooked me up with a loaner, kept me posted throughout the 2 day process and answered all my questions! Great customer service!!
The team work is perfect , profesional people and they work hard always
Nikki is fantastic! Highly recommended.10/7/2020- I wanted to say thank you to Aaron, Service techs, and the service director for going above and beyond fantastic service! I had a few issues with my new truck that were concerns of mine and they address every one them to 100% satisfaction. From the time we bought the truck from Gerrell to anything I need in service I can trust them without having any doubt and this is why we love buying vehicles from here! There is not enough thank you to Aaron for the follow up calls, to going above and beyond ...
excellent service with a smile. 5 stars.
Pete, Demi, and the entire Nissan team were a delight. Very informative, perceptive, efficient, and courteous. Thank you for the superb service!
Aaron and Demi in the service dept are the absolute best. Aaron drove my truck with me today to help address one of my concerns. Fixing things the right way, in a timely fashion, and keeping me in the loop the whole time. I love this dealership and the service dept backs you up after the purchase. If you're going to buy a new car...buy a Nissan, and if you're going to buy a Nissan...buy from Nissan of New Braunfels. :)
I was handled promptly and professionally. The service was punctual as well. Pete Hernandez was very helpful.
It is a warm feeling to come here and greeted by friendly people.
Sandra was amazing in helping me decide what vehicle would suit my needs! The staff worked so hard to get me where I wanted to be as far as payments go and gave me an exceptional trade in value! Thank you for the assistance from your hard working team!
The sales person Ben n Manny took their time
Had problem with previous car i just bought so ended up not being happy with it after only 2 months. So talked to Anthony to see if he could get me into something else around same payments. Anthony went above and beyond to get me what i wanted. He was so friendly and helpful i recommend anyone going into nissan me braunfels to look Anthony up for anything. Sorry i didn't get his last name lol. But ty nissan n esp Anthony for everything
Vehicle was brought in for a recall to correct ABS problem. Was told that the repair would take a couple of days and was provided a spotless loaner. Fortunately, the repair was done within a day. My vehicle returned to me spotless as well. Excellent CoVid protocols were in place at the dealership as well.
This was the best buying experience I’ve ever had. My sales person Kash was kind, educated, and honest. I would recommend Nissan of New Braunfels to anyone in need of a great car!!!